Integration readiness
Use this page before you sign a build contract or book our discovery sessions. It reflects questions we ask in the first week—answered early, they shorten every later milestone.
Data ownership
- Who can change product codes, customer tax status, and credit limits in each system?
- When values disagree, which system is authoritative for finance close?
- Is there a written list of “do not sync” fields (free-text notes, attachments)?
Technical access
- Sandbox or read replica available for each database involved?
- Sample files or API payloads from the last production incident?
- Firewall rules identified for batch windows vs real-time paths?
Operational expectations
- Maximum acceptable lag (minutes, hours, end-of-day)?
- Who receives alerts at 02:00 when a job fails?
- Planned freeze periods (year-end, stocktake weekends)?
Compliance & records
- POPIA role identified for personal data crossing systems?
- Retention period for sync logs and dead-letter queues?
When most boxes are ticked, you are ready for discovery or the full architecture engagement. Still gathering answers? Write to us and we will suggest a lighter first step.